This Privacy Policy describes how DoCheng (“we”, “us”, “our”) collects, uses, stores and protects users’ (‘you’, “user”) personal information and your rights and choices regarding your information.
What data we collect
Personal data that you provide directly
- First and last name;
- Contact information: email address, phone number, mailing address;
- Account details: username, password;
- Information you provide when filling out forms on the website (e.g. applications, subscriptions, reviews).
Data collected automatically
- IP address and geolocation (at the city or region level);
- Device type and operating system;
- Browser type and version;
- History of visits and interactions with the site (pages, time of visit, transitions);
- Cookies and similar tracking technologies.
Data from external sources
If you use social login (OAuth) through third-party services (Google, Facebook, etc.), we may receive your data from these services to the extent you have authorized.
Purposes of data collection and use
We use the collected data for the following purposes:
- Ensuring access and proper operation of the website and services;
- Personalizing content and improving the user experience;
- Communicating with you: responding to queries, sending notifications, news and marketing materials (with your consent);
- Analyzing and improving the quality of our services and website;
- Ensuring security, preventing fraud and abuse;
- Fulfilling legal obligations and requests from governmental authorities.
Legal bases for data processing
We process your data based on the following legal bases:
- Your consent (e.g. to receive a newsletter);
- Necessity to fulfill a contract or provide a service;
- Compliance with legal obligations;
- Legitimate interests of our company (e.g. security, service improvement), as long as your rights are not infringed.
Disclosure of data to third parties
Your personal data may be disclosed to:
- To service providers (hosting, analytics, marketing, customer support) who are contracted and committed to confidentiality;
- To state authorities upon legal request;
- In cases of merger, acquisition or sale of a business, subject to data protection.
We do not sell your data or pass it on to third parties for marketing purposes without your consent.
Data storage and protection
We only store your data for as long as is necessary to fulfill processing purposes or legal requirements.
For the protection of data, we apply:
- Technical measures: encryption, server protection, regular software updates
- Organizational measures: employee access restrictions, training and internal security policies
Your rights and elections
You have the right to:
- Request access to your personal data;
- Request correction or deletion of incorrect data;
- Restrict or object to the processing of data in certain cases;
- Withdraw your consent to processing at any time (e.g. unsubscribe from mailing lists);
- Receive a copy of your data in a machine-readable format (right to portability);
- File a complaint with the data protection authorities if you believe your rights have been violated.
Use of cookies and other tracking technologies
We use cookies and similar technologies to:
- Making the website work;
- Personalize content and advertising;
- Analyze traffic and user behavior.
You can manage cookies through your browser settings – block or delete them. Please note that this may affect the functionality of the site.
Transfer of data to other countries
In some cases, we may transfer your personal data to other countries, for example, if our services or service providers are located outside your country of residence.
We ensure that such data transfers are made in strict compliance with applicable data protection laws and only if we ensure an adequate level of protection for your data.
To this end, we:
- Use standardized contractual clauses approved by regulatory authorities;
- Only transfer data to recipients who have adequate security measures in place;
- Review and audit such partners to confirm their compliance with privacy requirements.
Changes to Privacy Policy
We reserve the right to make changes to this privacy policy at any time. All changes will be posted on this page with an update date and will be effective upon posting unless otherwise noted.
In the event of material changes that may affect the way we process your data or your rights, we will take additional steps to inform you, such as:
- We will send a notice to your email address;
- Post a prominent notice on our website or app;
We recommend that you periodically check this section to keep up to date with the current terms and conditions of personal data processing.